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TERMS & CONDITIONS

General

All courses and tours take place under the open sky, at possibly uncomfortable weather conditions and darkness, in varied and partly difficult terrain, in the midst of all natural beings and in the community of all participants. You are prepared to embark on such a journey.

Your physical and mental condition allows you to join the program booked. This applies also to participating children and youth who are in your care. You dispose of equipment that is suited to the program. Insufficient condition or equipment can lead to exclusion from the program, in case it might jeopardize your safety, the safety and wellbeing of others, or the course of the program.

As a participant you keep full responsibility for yourself (and, where applicable, for children and youth who are in your care) during the entire program.

You follow the instructions for your safety and the safety of others during the entire course of the program.

I do actively work for the safety and wellbeing of all participants. Yet I can’t guarantee for events which are beyond my reach. The programs might be subject to changes due to unforseen circumstances.

Naturally, I shall incur liability for loss or damage falling into the responsibility of change WILD!, and those cases are covered by a corresponding insurance. It is your own responsibility as a participant to provide a personal travel and accident insurance.

In case you have special needs concerning food, accomodation, activities or emergencies, you point them out in the booking process already. If informed later, it might be impossible to take them into account.

The use of alcohol and drugs is not welcome.

These conditions also apply to independent outdoor stays in the context of Nature Mentoring Programs.

Individual Mentoring

For booking an individual mentoring program you just send a request via the CONTACT form. You receive a copy of your request immediately in your email account. All other details will be specified via email. Finally you will receive a booking confirmation and the payment details. The mentoring starts as soon as you have paid the full price of the package agreed. The booking expires if the price is not paid when due, in general 14 days after the invoice was issued.

You can step back from an individual mentoring whenever you should feel like that. In any case I will try to find a solution to go on with, wether it’s a pause, a slower pace or any change which might be helpful for you. Please note that there will be no refund for a cancelation from your side.

I can break off an individual mentoring due to unforeseen circumstances. In this case, the billing amount is refunded proportionally to the services not yet delivered at the point of the break off.

Individual Places in Courses and Tours

For individual bookings you just send a request via the CONTACT form. You receive a copy of your request immediately in your email account. All other details will be specified via email. Finally you will receive a booking confirmation and the payment details. Your place is reserved as soon as I’ve received a deposit of 10% of the full price, rounded up to a round 10,- € / 100,- nok. The deposit is due in general 14 days after invoice issued. Your place is reserved by the deposit paid.

The remaining billing amount is to be paid within 30 days before the start of the program. If the booking takes place on shorter terms, the whole billing amount is immediately due. You can solely participate in a program, if the billing amount is fully paid.

You can cancel your booking within 30 days before start. The billing amount minus deposit is then immediately refunded.

In case you cancel your booking within 15 days before start, 50% of the billing amount are refunded, if there is no substitute booking instead.

Do you cancel even later, there will be no refund, if there is no substitute booking instead.

change WILD! can cancel programs due to unforeseen circumstances or the lack of participants. In these cases the whole billing amount is refunded. In case a running program is to break off due to unforeseen circumstances, the billing amount is refunded proportionally to the services not delivered yet at the point of the break off and the costs incurred.

You (and children or youth who are in your care) can be excluded from a program due to jeopardizing your own safety, the safety and wellbeing of others, or the course of the program by reasons you are responsible for (see ‘General’ section above). This case doesn’t justify any claim for refund.

COVID-19 – Lightened Conditions for Cancellation, Break-Off, Exclusion and Reimbursement of Individual Places

change WILD! naturally assumes its share in the financial risks of bookings resulting from the imponderability of measures against COVID-19.

Should you have to cancel your booking because of such measures, you will receive a refund of the invoice amount, regardless of the time of cancellation – i.e. until the start of the course or trip – minus the costs incurred up to that point.

Should change WILD! have to cancel or break off a course or trip due to such measures, the conditions for cancellation or break off due to unforeseen circumstances apply. This means that the invoice amount will be refunded fully in case of cancellation or proportionately in case of break off.

Should you have to cancel or be excluded from a course or a trip due to illness from COVID-19 or the well-founded suspicion of such, this does not justify a claim for reimbursement. To cover the risks of illness from COVID-19, I recommend you to take a suitable travel insurance.

In the blog I will keep you informed about changes in the corona situation:

Stay healthy!

Group Events

The conditions listed in the ‘General’ section apply to all participants of group events. Analogously, they also apply to independent stays in nature in the context of of group mentorings.

Booking complete group events requires prior arrangement. As responsible contact, you book the agreed program – group mentoring, course or tour – via the GROUP BOOKING form as soon as you have gathered the agreed minimum number of participants. You receive a copy of your booking immediately in your email account. In another email I confirm your booking and send you all further information about the program and the payment. Your event is granted as soon as I’ve received a deposit of 10% of the full group price, rounded up to a round 100,- € / 1 000,- nok.

If further participants join later, or if someone steps back from joining, you can book or cancel their places in an addendum using the same GROUP BOOKING form. For changes less than four weeks before the start of the event please take contact before booking.

The remaining billing amount is to be paid within 30 days before the start of the program. If the booking takes place on shorter terms, the whole billing amount is immediately due. You can solely participate in a program, if the billing amount is fully paid.

You can cancel your group booking within 90 days before start. The billing amount minus deposit is then immediately refunded.

In case you cancel your group booking within 45 days before start, 50% of the billing amount are refunded, if there is no substitute group booking instead.

Do you cancel even later, there will be no refund, if there is no substitute group booking instead.

These refund rules only apply to the cancellation of an entire group. Cancellations of individual participants will be fully refunded, provided the minimum number of participants is not undercut.

change WILD! can cancel  your program due to unforeseen circumstances. In this case the whole billing amount is refunded. In case a running program is to break off due to unforeseen circumstances, the billing amount is refunded proportionally to the services not delivered yet at the point of the break off and the costs incurred.

You or participants of your group can be excluded from a program due to jeopardizing your own safety, the safety and wellbeing of others, or the course of the program by reasons you are responsible for (see ‘General’ section above). This case doesn’t justify any claim for refund.

COVID-19 – Lightened Conditions for Cancellation, Break-Off, Exclusion and Reimbursement of Group Bookings

change WILD! naturally assumes its share in the financial risks of bookings resulting from the imponderable measures against COVID-19.

Should you, as the responsible contact person, have to cancel the booking of your group because of such measures, you will receive a refund of the invoice amount, regardless of the time of cancellation – i.e. up to the start of the course or trip – minus the costs incurred up to that point.

Should change WILD! have to cancel or break off a course or trip due to such measures, the conditions for cancellation or break-off due to unforeseen circumstances apply. This means that the invoice amount will be refunded fully in case of cancellation or proportionately in case of break off.

Should any participant have to cancel or be excluded from a course or a trip due to illness from COVID-19 or the reasonable suspicion of such, this does not justify a claim for reimbursement. To cover the risks of illness from COVID-19, I recommend all participants to take a suitable travel insurance.

In the blog I will keep you informed about changes in the corona situation:

Stay healthy!

Company Type and Registered Office

change WILD! is a single-member company under Norwegian law with registered office in Tynset municipality, Norway. Any legal case arising from its activity shall be heard here.